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本试题一共三道大题，共4页，满分100分。考试时间90分钟。
一、词汇选择（每小题2分，共20分。请选出下列专业词汇的正确翻译形式，并将序号填在题后的括号里）。
1. 外汇兑换水单（ ）
A. exchange rate B. exchange sheet
C. exchange memo D. exchange currency
2. 分机号码（ ）
A. switchboard B. extension number
C. the general switchboard D. phone number
3. 床头柜 （ ）
A. night stand B. bed desk
C. bed table D. night table
4. 餐厅应接员（ ）
A. waiter B. restaurant cashier
C. kitchen waiter D. hostess
5. 火腿 （ ）
A. sausage B. ham
C. hot leg D. pork leg
6. 客房部领班（ ）
A. headwaiter B. Floor Supervisor
C. room leader D. service leader
7. 沟通技能 （ ）
A. communication B. talk skill
C. speaking technique D. communication skill
8. 采购部经理（ ）
A. Purchasing Manager B. Food Supervisor
C. Buying Manager D. Food Buyer
9. 健身房（ ）
A. fitting room B. gymnasium
C. training room D. practice room
10. 酒吧调酒师（ ）
A. barmaid B. barman
C. bartender D. bar wine master
二、判断题（每小题1分，共10分，正确的在题后括号里填上“T”，错误的填上“F”）
( ) 1. DDD means Direct Distance Dialing.
( ) 2. Tea, wine and coffee have no relation with traditional
Chinese culture.
( ) 3. For American service, the beverage is served form the
guest’s left side.
( ) 4. All the linen in the occupied guestroom must be replaced
every day.
( ) 5. The room center is a part of the Housekeeping Department.
( ) 6.The first coin in the word was made in England.
( ) 7. When the telephone rings, the operator should answer it
right away.
( ) 8. The term “白酒” in Chinese is the same as the “ white wine”
in English.
( ) 9. Hotel service is an honorable occupation.
( ) 10. The hotel cashier can cash the personal checks for the
foreign guests.
三、选词填空（每小题2分，共20分。请用方框内所给的词或词组补全句子，并将其适当形式填在答题卡上相应的位置）
[care for would rather since give out see to
go through counts match hand choose]
1. Every citizen should_______ the cleanliness and good order of
our city.
2. Would you _________ Continental breakfast or American breakfast?
3. _______you are on your feet, hand me down the tin of peaches,
will you?
4. I _________try something hot, Sichuan dishes, I think.
5. After a whole day’s galloping, the horse _______.
6. He ________ to face the new challenge.
7. Food and Beverage Department always_______.
8. The receptionist _________ the key to the guests.
9. Your jacket does not ________ your pants.
10. Now the walk-in guest __________ the check-in formalities.
四、补全对话（每小题2分，共20分。用题后方框里所给的句子补全对话，将句子的序号填在空行后的括号）
Room Attendant---RA Guest---G
RA: ____1____
G: Yes, I’m Mr. Baker in Room 1204. I’ve lost my camera.
RA: ___2____
G: No, I’ve already checked there.
RA: ___ 3____
G: Yes, of course.
RA: What brand is it?
G: It’s Canon AE.
RA: ____4____
G: Black and silver.
RA: ____5___
G: This morning after breakfast in the Coffee Shop.
RA: We will check there first.
G: I’ve already been there but they didn’t find it.
RA: ____6_____
G: No. we went to the Drug Store and then straight back to our
room.
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发表于 2019-6-20 15:50:42
